Introducing · AdaptCX Impact

Technology should help your mission, not get in its way.

Each quarter, AdaptCX Impact selects one nonprofit challenge for a defined no-fee professional-services engagement of up to 80 total hours.

Illustrative concept.
Apply for the next project → Nominate a nonprofit →
The Promise

Every quarter, one nonprofit challenge. We contribute up to 80 professional-services hours at no fee within an agreed scope. Then we do it again.

Five ways we help

We do the technology. You keep changing lives.

Every nonprofit has a technology problem that costs them time, reach, or people they can’t serve. We solve one at a time. Here’s where we focus.

AI

AI for Good

Knowledge assistants. Chatbots. Multilingual answers. If your team spends time answering the same questions, we can help.

CX

CX for Good

Contact center redesign. Callbacks. Smart routing. Self-service. When people can’t reach you, we help you reach them.

AUTO

Automation for Good

Forms to workflows. Volunteer scheduling. Application processing. Any repetitive task that eats hours.

DATA

Data for Good

Impact dashboards. Donor analytics. Community outcomes. If you can measure it, you can improve it — and prove it to funders.

ACCESS

Digital Accessibility

Website accessibility. Multilingual reach. Mobile-first. If technology is a barrier to your services, we help remove it.

How it works

Five steps. Up to 80 hours.

From application to launch to measured outcomes. Every project follows the same rhythm.

Apply

Tell us what’s preventing your organization from serving people better.

We listen

Our team evaluates the challenge, feasibility, and potential impact.

We build

AdaptCX specialists design and implement the solution.

Built for independence

We include the documentation, training, and operational handoff defined in the engagement scope. Your organization remains in control of its data.

We measure

Together we measure what changed — in numbers and human outcomes.

Eligibility

We look for organizations that change lives.

And one specific problem we can address together within a defined 80-hour engagement.

  • Registered nonprofit organization
  • 10 to 250 employees
  • Primarily serves people or community
  • A clearly identifiable technology challenge
  • Executive sponsor and a project owner
  • Commitment to an agreed scope and schedule within the 80-hour engagement
  • Willingness to measure outcomes together
One important note

If your organization serves sensitive populations — victims of abuse, children, healthcare situations, refugees — we will never require or expect public storytelling. The work happens. The story stays private if that’s what the community you serve requires.

The next chapter

You could be the first.

The first story starts with one organization and one meaningful challenge. Tell us what’s standing in the way of your mission.

An agreed scope of up to 80 no-fee professional-services hours.

Program scope

Agree a focused scope with a clear handoff.

AdaptCX Impact is a no-fee professional-services engagement of up to 80 total hours focused on one agreed nonprofit technology challenge.

80-hour engagement

Strategy, design, configuration, integration, automation, AI enablement, implementation assistance, training, handoff, and any agreed support all count toward the same 80-hour cap unless otherwise agreed in writing.

Your data stays yours

The nonprofit remains in control of its data. Sensitive-population information is handled according to the agreed privacy and security requirements.

AdaptCX remains AdaptCX

AdaptCX keeps ownership of its pre-existing software, platform capabilities, accelerators, methods and intellectual property unless otherwise agreed in writing.

No obligation to buy

Participation does not require the organization to become a paying customer. Third-party cloud, software, license, usage, hardware, or travel costs are separate unless specifically donated or agreed.

Nonprofits are beneficiaries, not marketing props. We do not use an organization's name, logo, story, or beneficiary information publicly without written consent.